Social Media Management • Customer Experience Management • Enterprise Cloud Computing
1001 - 5000
November 9
Social Media Management • Customer Experience Management • Enterprise Cloud Computing
1001 - 5000
• Drive effectiveness and efficiency of Customer Success organization • Collaborate with leaders within Customer Success, Sales and Operations teams • Function as a center of expertise for the Customer Success organization • Conduct analyses, reporting, and processes across Revenue Operations and Sales • Report to leaders on results, forecasts, and trends with insights and analysis • Develop KPI reporting and key business insights • Pull data points to influence leaders and provide strategic recommendations • Develop recommendations for new business processes and initiatives • Analyze current and past trends in key performance indicators • Develop financial models and analyses for business partners • Communicate initiatives and goals with Senior Management Team • Support compensation design for Sales teams • Partner with cross-functional teams on business initiatives • Translate business initiatives into actionable objectives
• BA/BS or equivalent experience • Experience across one or more operations functional areas: Revenue / Sales Operations, Business Operations, Consulting, or Finance • Background in SaaS or a recurring customer subscription model company • Experience using Salesforce, Power BI & Microsoft Applications • Experience with data management and an understanding of data transformation and visualization techniques to drive insights and data-driven decision making
• Comprehensive health plans • Well-being programs • Financial protection • 401k plan with 100% vested company contributions • Flexible paid time off • Generous caregiver and parental leaves • Life and disability insurance • Health benefits including medical, dental, vision, and prescription drug coverage
Apply NowNovember 9
1001 - 5000
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