Product Support Engineer
November 8
Description
•Sprinto is a leading platform that automates information security compliance. •We are looking for a Senior Product Support Engineer to provide excellent customer support.
Requirements
•1-3 years of relevant work experience in Customer or Technical Support in SaaS. •Excellent written and verbal communication in English •Proficient in technical troubleshooting, especially with cloud, integrations & API •Familiarity with the basics of Cloud infrastructure providers & Change management solutions •A calm and patient demeanor, especially when faced with challenging customer interactions. •Bachelors/Engineering Degree preferred •Experience working with Freshdesk is a bonus.
Benefits
•Remote First Policy •5 Days Working With FLEXI Hours •Group Medical Insurance (Parents, Spouse, Children) •Group Accident Cover •Company-Sponsored Device •Education Reimbursement Policy
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