Technical Solutions Specialist

August 8

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Discover the self-serve programmatic advertising platform used by digital marketers around the world.

Content amplification • Content Distribution • Advertising • Native Ads • Display Ads

501 - 1000

💰 Series A on 2016-01

Description

• Advising, coaching, and supporting our Technical Solutions Specialist team members to develop their capabilities and complete their individual growth goals • Identifying root causes of technical issues and addressing potentially complex technical problems/questions and querying databases and monitoring systems, including SQL and/or Elasticsearch. • Taking ownership of escalations and highly technical problem solving. • Taking part in the recruitment process to hire new team members • Conducting performance reviews for people on your team • Working with clients to help solve their technical issues

Requirements

• At least 5 years experience in technical support, product support, and/or software engineering capacity • Prior experience managing a small team • Basic to intermediate knowledge/experience in Digital Advertising • At least 4 years of experience with Javascript. • Experience with Google Tag Manager (GTM) and CMS systems (Wordpress, Shopify, Hubspot) are a strong plus

Benefits

• Competitive salary • Private Medical Insurance cover • Auto-enrolment into the company pension scheme • Work from home reimbursements • Coverage and support of personal development initiatives (conferences, courses, etc) • An awesome parental leave policy • A friendly, welcoming, and supportive culture • Take part in our Walk and Wander policy, which allows you to work from anywhere worldwide. • Our social and team events (virtually!)