Salesforce Administrator

December 9

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Description

• The Salesforce Administrator, I will support, maintain, and improve our CRM and technology • Handle all basic administrative functions including user maintenance and report generation • Assist users with daily inquiries, system bugs, and data discrepancies • Gather requests for system improvements and partner for implementation • Assist sales & marketing teams with CRM reports and data management • Maintain audits to keep data clean and provide reporting accuracy • Partner with sales ops for reporting, data cleansing, de-duplication, and uploads • Help colleagues in the marketing team with various tasks

Requirements

• Salesforce.com (or equivalent CRM) power-user/admin experience +2 years • Demonstrable excel power user skillset including v/x/hlookup, iserror(), isnumber(), textjoin(), and other logic and mathematical functions • Demonstrable excel & CRM familiarity with pivot tables and similar visual reporting tools • Strong ability to meet deadlines and prioritize simultaneous requests • Creative and analytical thinker with strong problem-solving skills • Ability to communicate effectively verbally and in writing with all organizational levels • Ability to critically evaluate and prioritize information from multiple sources • Ability to assess the impact of new requirements on Salesforce and other systems • College degree or equivalent relevant work experience required • One to two years of experience as a CRM administrator or data specialist preferred • A documented history of successful project completion • A demonstrated ability to understand and articulate complex processes • A strong MS Excel background and skillset • A strong understanding of Salesforce (or equivalent CRM) platform preferred • Highly intelligent and able to quickly learn new software platforms