4 days ago
β’ Steer offers a suite of software tools for today's automotive repair shop. β’ We combine a mix of software tools that a repair shop needs to run a highly profitable shop. β’ Steer has launched a complete Customer Relationship Management (CRM) marketing suite. β’ Steer is looking for a Customer Success Manager to serve as a trusted advisor for building relationships, driving product adoption, and empowering our customers to fulfill their goals. β’ This role will be part of our energetic, empathetic and passionate Customer Success team.
β’ 3+ years of B2B SaaS customer success, account management or consulting experience working with accounts of varying size and complexity. β’ Experience with a MarTech product or selling directly to marketing teams. β’ Proven ability to influence and shift customer perspectives to drive change through feature and product usage. β’ Prior experience teaching technical information to a non-technical audience. β’ Strong customer-facing and presentation skills with the ability to establish credibility with business owners. β’ Positive attitude, empathy, and high energy. β’ Superb written and verbal communication skills β’ Ability to take initiative and adapt. β’ BA/ BS degree or equivalent experience. β’ Experience in a customer success role at a startup. β’ Experience working in the automotive tech industry. β’ Experience working at a CRM company.
β’ 100% remote β’ 100% employer paid medical insurance β’ Flexible PTO with 15 days minimum β’ Generous Parental Leave β’ 401k β’ Learning Stipend β’ WFH Equipment β’ Chance to work with the latest technology β’ A collaborative and innovative work culture β’ Opportunities for career growth and development
Apply Now4 days ago
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