Solution Architect

September 22

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Stitch

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Braze • Customer engagement strategies • Marketing technology • Marketing architecture • Segment

11 - 50

Description

• Gather and analyze technical requirements for client marketing technology stacks • Develop functional design specifications for user journeys • Design scalable solutions supporting personalized customer experiences • Leverage segmentation tools to create dynamic audience segments • Create multi-channel campaign flows using Braze’s Canvas tool • Collaborate with Delivery team to ensure optimal configuration • Manage time to achieve quarterly billable hour targets • Stay informed about developments in Braze and martech technologies

Requirements

• 5+ years of hands-on experience in the marketing technology industry • 3 or more Braze Certifications, including the Braze Marketer and Braze Digital Strategist certifications, or the ability to quickly obtain them after starting the role. • Knowledge around Liquid, APIs, SDKs, data modeling, and data ingestion processes in order to support clients needs and platform adoption • Experience and confidence in developing and clearly documenting custom solutions • Strong organization and delegation skills • Ability to articulate marketing technology best practices and translate them into practical implementation recommendations • Agility to adapt and consult on areas or new technologies that may be unfamiliar to you, embracing challenges with enthusiasm and curiosity • Strong prioritization and time management skills, thriving in a fast-paced, deadline-driven environment • Excellent strategic and technical thinking, enabling you to envision holistic solutions that align with customer objectives and navigate complex situations with confidence • Proven ability to manage multiple concurrent customer engagements successfully, balancing priorities and resources effectively • Confidence in leading customer-facing discussions and presentations, inspiring trust, and conveying expertise while effectively managing expectations • Ability to travel up to 20%

Benefits

• Flexible PTO policy • Monthly tech stipend • Paid parental leave • Medical, dental, vision, and life insurance • In-person onboarding experience during your first week at our HQ in Indianapolis, Indiana • Access to employee resource groups