Solution Architect

1 hours ago

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Stitch

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Braze • Customer engagement strategies • Marketing technology • Marketing architecture • Segment

11 - 50 employees

🤝 B2B

☁️ SaaS

Description

• At Stitch, we’re building something extraordinary. • As a fast-growing team of passionate marketing technologists, architects, and strategists, we bring together our diverse backgrounds and experiences to work towards one common goal: make marketers’ lives easier with Braze. • Customer engagement is becoming increasingly complex, but with the right technology, processes, and strategies in place, marketers can achieve great things. • We're motivated to be drivers of what the future of martech looks like by building solutions that work. • We’re all in on Braze as the leading customer engagement platform and the cornerstone of the modern martech stack. • As an Orbit-level certified Braze partner (the highest level of partnership), we work alongside marketers from some of the world’s most beloved brands to stitch together innovative solutions, better processes, and smarter strategies that make marketing magic happen in Braze. • As a Solution Architect at Stitch, you'll be responsible for gathering and analyzing technical requirements to ensure seamless integration of Braze and partner technologies within our clients’ marketing technology stacks. • You'll develop detailed functional design specifications, outlining workflows and user journeys that align with business goals. • You'll also design and implement scalable, end-to-end solutions that support personalized customer experiences, managing complex data structures, user attributes, and event tracking. • Additionally, you'll leverage Braze’s segmentation tools to create dynamic audience segments, while crafting multi-channel campaign flows using Braze’s Canvas tool to drive customer engagement through automated messaging and real-time interactions.

Requirements

• 5+ years of hands-on experience in the marketing technology industry • 3 or more Braze Certifications, including the Braze Marketer and Braze Digital Strategist certifications, or the ability to quickly obtain them after starting the role. • Knowledge around Liquid, APIs, SDKs, data modeling, and data ingestion processes in order to support clients needs and platform adoption • Experience and confidence in developing and clearly documenting custom solutions • Strong organization and delegation skills • Ability to articulate marketing technology best practices and translate them into practical implementation recommendations • Agility to adapt and consult on areas or new technologies that may be unfamiliar to you, embracing challenges with enthusiasm and curiosity • Strong prioritization and time management skills, thriving in a fast-paced, deadline-driven environment • Excellent strategic and technical thinking, enabling you to envision holistic solutions that align with customer objectives and navigate complex situations with confidence • Proven ability to manage multiple concurrent customer engagements successfully, balancing priorities and resources effectively • Confidence in leading customer-facing discussions and presentations, inspiring trust, and conveying expertise while effectively managing expectations • Ability to travel up to 20% • Must be authorized to work in the United States or Canada without the need for visa sponsorship now or in the future

Benefits

• Flexible PTO policy • Monthly tech stipend • Paid parental leave • Medical, dental, vision, and life insurance • In-person onboarding experience during your first week at our HQ in Indianapolis, Indiana • Free mental wellness resources