January 1
πΊπΈ United States β Remote
π΅ $17 - $27 / hour
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
β’ Support WFE users as first point of assistance. β’ Resolve technical issues and assist in navigating the platform. β’ Process request tickets and administrative activities. β’ Staff inbound phone queue and monitor inbound email. β’ Track prospect and student interactions in CRM and email systems. β’ Direct users to appropriate team for service. β’ Provide administrative support for platform processes and exception requests.
β’ Strong verbal and written communication skills. β’ Ability to work on multiple tasks simultaneously, despite frequent interruptions. β’ Able to learn and follow standard operating procedures and practices. β’ Proficiency with using case management tools (Salesforce a plus). β’ Ability to solve technical issues via phone, email, and online tools. β’ Ability to remain calm and courteous under pressure and navigate tense situations. β’ Call Center and customer service experience required. β’ Proficiency with technology, especially computers, software applications and phone systems. β’ Post-secondary education industry experience a plus.
β’ 401(k) β’ 401(k) matching β’ Dental insurance β’ Employee assistance program β’ Employee discount β’ Flexible spending account β’ Health insurance β’ Health savings account β’ Life insurance β’ Paid time off β’ Professional development assistance β’ Referral program β’ Retirement plan β’ Tuition reimbursement β’ Vision insurance
Apply NowDecember 31, 2024
Join DSI, an AT&T partner, to offer software support and advance within the organization.
December 31, 2024
Support CoinFlip ATM customers through phone and chat, facilitating transactions and answering queries.
December 31, 2024
Join TeamSnap as Customer Experience Agent, delivering support and solutions to B2C customers.
πΊπΈ United States β Remote
π΅ $20 / hour
π° Debt Financing on 2022-12
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
December 28, 2024
Join Miter as a Customer Support Specialist to simplify construction management and enhance customer satisfaction.
πΊπΈ United States β Remote
π΅ $70k - $90k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
December 27, 2024
Manage billing and collections while overseeing employee performance at Atrium Health.