Client Support Liaison
December 10
🇺🇸 United States – Remote
💵 $54.9k - $82.4k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📁 Client Services
🦅 H1B Visa Sponsor
Description
• The Client Support Liaison (CSL) is responsible for the group claims client facing experience. • Proactively seeks opportunities to increase client satisfaction with group benefits programs. • Assesses, clarifies, and validates client claim needs on an ongoing basis. • Develops and maintains excellent working relationships with internal service departments. • Responds to client inquiries related to group claims.
Requirements
• 1-3 years Absence and ADA experience. • Knowledge of Employee Benefit industry and/or Group Benefit Services. • Ability to work with diverse people. • Relationship management skills. • Strong analytical, mathematical and problem-solving skills. • Strong presentation, interpersonal and communication skills. • Proven consultation and client relationship skills.
Benefits
• Excellent benefits and wellness programs to support mental, physical and financial well-being. • Generous vacation and sick time. • Market-leading paid family, parental and adoption leave. • Partially-paid sabbatical program. • Medical plans, life and AD&D insurance, disability programs. • Retirement and Stock Purchase programs including a 401(k) plan with employer-paid match.
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