Director - Growth Product

5 days ago

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Superhuman

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Superhuman is the most productive email app ever made, utilizing AI to enhance email productivity. It helps users collaborate faster, save time, and reduce email anxiety. Designed for teams using Gmail or Outlook, Superhuman offers AI-powered features like automatic email triage, calendar integration, and email response timing to maximize efficiency. The tool enables users to draft emails at speed, prioritize inbox content effectively, and follow up seamlessly. Leveraging AI, Superhuman also personalizes email tones and automates typing tasks, facilitating swift and coherent communication for businesses.

SaaS

51 - 200 employees

Founded 2014

☁️ SaaS

⚡ Productivity

🤖 Artificial Intelligence

📋 Description

• Superhuman is building the fastest email experience in the world. • Drive and lead the Growth Product and Marketing strategy to improve product activation and adoption. • Champion the creation of world-class growth product experiences that set a new industry standard. • Identify and prioritize opportunities to drive impactful improvements across the customer experience that increases revenue growth. • Collaborate across GTM, Product, and Engineering teams to build programs that support the hybrid B2C2B business model. • Create in-product experiences to increase product-qualified leads for sales by strategically partnering with demand gen, customer marketing, success, and sales teams. • Uphold and enhance Superhuman’s strong brand affinity by delivering delightful and memorable experiences. • Champion customer feedback loops between GTM and product teams to inform the greater product roadmap. • Define and execute a balanced growth roadmap, combining transformative initiatives with smaller-scale experiments. • Manage, mentor, and inspire a team of growth product managers, engineers, and marketers.

🎯 Requirements

• You have 10+ total years of experience in Growth and at least 5 years of Growth Product experience at a B2B PLG SaaS startup. • Big Rock Prioritization: You’re innovative and develop game-changing ideas that have 10x impact on business performance. • Hybrid Business Model Expertise: You have experience navigating and optimizing B2C2B funnels where individual users evolve into team and enterprise accounts. • Revenue Growth Optimization: You drive monetization strategies, including upselling, cross-selling, and expanding initiatives. • Product Sense: Identify high-impact opportunities and translate user insights into effective solutions through pattern recognition, testable hypotheses, and elegant product experiences that balance user and business needs. • Roadmap Development: You craft and execute growth roadmaps that balance high-impact initiatives with rapid experimenting. • Growth Mindset: You identify growth opportunities across the customer lifecycle and prioritize initiatives that drive measurable impact. • Data-Driven Decision-Making: You analyze data to inform strategies and set clear, actionable goals. • Team Building: You have at least 2+ years of experience recruiting, mentoring, and managing high-performing growth product and marketing team. • Cross-Functional Collaboration: You work closely with GTM, product, and engineering teams to align goals and strategies. • Communication Skills: You clearly articulate campaign strategies, goals, and outcomes to stakeholders. • Delight and Empathy: You understand human behavior and develop targeted strategies with this in mind. You enjoy creating delight and moments of pleasant surprise. • Remarkable Quality: You produce work that is striking, worthy of attention, and a contribution to the state of the art. • Growth Mindset: You embrace challenges, welcome feedback, and believe you and others can always grow. • Ownership: You accept full accountability and take initiative to find solutions to achieve results.

🏖️ Benefits

• Medical, dental, and vision insurance: 100% coverage for you, and 75% coverage for all your dependents. • Voluntary insurance: short-term disability, long-term disability, and life insurance. • 401(k) plan (we match 75 cents per dollar, up to 4% of your salary). • Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools. • Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year. • 13 additional company holidays, plus your own Care Days, Flexible Holidays, and a company-wide Winter Break. • Generous parental, caregiver, healthcare, and compassionate leave policies. • $3000 per year towards your professional development. • Free access to Calm and Taskhuman. • Allyship education program to help build your best self. • Custom MacBook Pro. • $1000 budget for workstation setup. • $260/month for your lunches, groceries, or whatever nutrition you need to stay fueled up! • Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.