Outbound Sales Support, Vietnamese Speaking

November 8

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SuperStaff

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2009

🤝 B2B

🛍️ eCommerce

🎯 Recruitment

Description

• We are seeking a highly motivated and dynamic Vietnamese-speaking Outbound Sales Support professional to join our growing sales team. • The ideal candidate will be responsible for initiating outbound calls to potential and existing clients, providing excellent customer service, and driving sales. • You will also assist the sales team with administrative tasks, follow up on leads, and ensure that all communication is handled in a timely and professional manner.

Requirements

• Conduct outbound calls to new and existing customers in the Vietnamese market to promote products and services. • Identify customer needs and provide solutions by matching products/services to their requirements. • Follow up on leads generated by the sales and marketing teams. • Assist in maintaining and updating the customer relationship management (CRM) system. • Support the sales team with administrative tasks such as preparing sales reports, coordinating with internal departments. • Build and maintain strong customer relationships by delivering excellent service and timely follow-up. • Achieve or exceed sales targets and performance metrics set by management. • Handle inquiries and resolve any customer complaints or issues promptly. • Stay updated on company products, promotions, and industry trends to provide relevant information to customers. • Collaborate with other teams, including marketing and customer support, to ensure a seamless customer experience. • Fluent in Vietnamese (spoken and written) is required; proficiency in English is also required. • Previous experience in outbound sales, customer service, or a similar role is preferred. • Strong communication and interpersonal skills with the ability to build rapport with customers. • Results-driven with a proven ability to meet or exceed sales targets. • Ability to work independently and as part of a team in a fast-paced environment. • Familiarity with CRM systems and MS Office (Excel, Word, PowerPoint). • Excellent organizational skills and attention to detail. • Ability to handle rejection and persistently pursue sales opportunities. • Experience in sales support, telemarketing, or a call center environment. • Knowledge of the industry relevant to the company's products and services. • Ability to work with cross-functional teams and collaborate effectively.

Benefits

• Competitive Salary Package. • Health and Life Insurance. • Retirement Plan. • Government Mandated Benefits.