Support Operations Coordinator

23 hours ago

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mental health • psychology • peer support • support network • relationships

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💰 Non Equity Assistance on 2023-03

Description

• Support Operations Coordinator for HR and Payroll Management. • Oversee moderator self-scheduling and user support. • Manage support tickets and collaborate with tech on issue resolution. • Maintain training materials and participate in special projects.

Requirements

• 1-3 years in administrative, HR, or operational support roles. • Familiarity with payroll and HR platforms like Gusto, PayPal, and BambooHR is preferred. • Willing to obtain Peer Support Specialist certification. • Proficiency with Google Workspace and other project management tools. • Excellent written and verbal communication skills. • Experience handling sensitive employee documentation and managing common workplace grievances. • Previous experience hiring and firing with grace. • Experience working with a global audience is a plus. • Ability to manage multiple priorities, tasks, and deadlines with a high level of accuracy. • Experience managing large teams. • Must be eager to learn and comfortable working in a dynamic, fast-paced environment, with the ability to pivot quickly when priorities shift.