Customer Support Consultant

September 24

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Customer Service Outsourcing • Inbound Services • Online chat outsourcing • Back Office Support • 24/7 Support Outsourcing Services

1001 - 5000

💰 Venture Round on 2017-10

Description

•Provide exceptional customer support via chats, and emails •Build positive and long-lasting relationships with customers •Meet team KPIs •Always be up-to-date with cutting-edge technology •Securely work with customers’ sensitive information •Apply the latest and greatest customer happiness practices •Maintain working knowledge of our client’s products and services •Communicate with developers and other departments of various IT companies

Requirements

•Excellent English communication skills (at least C1, both written and spoken) •Analytical and research skills •Positive and responsible attitude •Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Benefits

•Flexible schedule •Short-term cooperation, 2–3 months long •Opportunity to work fully remotely •Inclusive international environment •Compensation in USD •Good bonuses for referring friends •Paid intensive training and probation •Work-life balance •Responsive management interested in your growth and long-lasting cooperation •Greenhouse conditions for self-development