Customer Support Specialist - Americas (I)

July 18

Apply Now

Receive Emails with Similar Jobs

Swapcard

WebsiteLinkedInAll Job Openings

Run smart in-person & virtual events from one platform.

Networking • B2B Events • EventTech • EventProfs • Matchmaking

201 - 500

💰 Venture Round on 2018-06

Description

• Support all users of the platform before, during, and after their event• Run regular webinars for event organizers and exhibitors• Help the event team create content for attendees, exhibitors and organizers• Provide online and/or onsite support for events throughout their duration• Be the voice of users to improve the product

Requirements

• High level of English and any other language will be appreciated!• Prior experience in customer service, support, or project management• Experienced and/or interested in tech and events• Excellent interpersonal skills• Collaborative with the ability to work autonomously• Service oriented & empathetic toward clients• Startup mindset - ready to learn, adapt, & initiate quickly• Passionate, proactive, and involved• Optimistic & calm when under pressure

Benefits

• Full remote opportunities fostering flexibility and inclusion.