Solutions Engineer

October 20

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content management • cloud solutions • credit card processing • ecommerce • point of sale (POS)

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Description

• Seeking a skilled Solutions Engineer for XTruLink team. • Collaborate with sales and engineering teams for technical solutions. • Maintain relationships with clients for ongoing support and updates. • Conduct onboarding sessions for new clients. • Prepare comprehensive technical documentation for users.

Requirements

• 2+ years of experience with Blackbaud applications (Altru, RE NXT, Blackbaud CRM, etc.). • Experience with software implementation and/or technical support. • Strong communication and problem-solving skills. • Ability to explain complex technical concepts to users of all skill levels. • Experience with project management and the ability to manage multiple projects simultaneously. • Strong interpersonal skills to build and maintain relationships with clients and prospects. • Detail-oriented with a proactive approach to problem-solving.

Benefits

• Competitive salary and benefits package. • Opportunity to work remotely in a flexible environment. • Professional development and growth opportunities. • Collaborative and supportive team culture.