Account Manager, SMB

February 27

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Syndigo

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Syndigo is a leading cloud-native company specialized in content and data lifecycle management solutions. The company focuses on providing a comprehensive platform for Master Data Management (MDM), Product Information Management (PIM), and Digital Asset Management (DAM) to help organizations manage data efficiently and optimize their product content. Syndigo serves a wide range of industries including retail, automotive, healthcare, and more, supporting enterprises to enhance customer engagement and streamline operations. With more than 14,000 clients globally, Syndigo aims to deliver exceptional experiences by integrating analytics throughout the product lifecycle, ensuring the highest quality of data governance, content delivery, and feedback optimization.

Product Content Management • Data Syndication • Digital Asset Management • Product Content Syndication • Product Experience Management

1001 - 5000 employees

Founded 2013

☁️ SaaS

🏢 Enterprise

🛍️ eCommerce

📋 Description

• Manage relationships, client strategy, and engagement plan for named accounts • Create client strategies that align Syndigo's solution with client initiatives • Work closely with client relations to meet client needs and expectations • Focus on client renewals and growth through engagement into client processes • Maintain relationships with buyers at small to mid-market brands • Manage the full sales cycle for renewals, upsell, and cross-sell opportunities • Lead strategic contract negotiations to align service options with client needs • Learn and grow skills to achieve KPIs as a sales professional • Leverage Syndigo tech stack for data-driven decisions and organization • Support customers through product information and syndication landscape

🎯 Requirements

• 1 - 3 years sales experience, ideally B2B and in the technology space • Motivation to learn, problem solve, and develop skills to be successful in tech sales • Familiar with the fundamentals of sales and the basics of customer service • Strong relationship building, listening, and inter-personal skills • Comfortable with using technology in daily workflows and decision making • Strong organization and time management skills are critical • Ability to write and speak clearly, and professionally • Experience in SaaS, managed services, and analytics is a major plus • Experience doing business with consumer brands and/or retailers is a plus • Previous training and practice with a sales methodology is a major plus • Experience using Salesforce is a major plus • Bachelor's Degree or equivalent experience required

🏖️ Benefits

• Competitive health insurance benefits • PTO and volunteer time off • Employer-paid short- and long-term disability • Parental and adoption leave • 401(k) • Tuition reimbursement