Customer Success Manager

December 9

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Logo of Syntasa

Syntasa

Journey Analytics β€’ Churn Reduction β€’ Customer Analytics β€’ Customer Intelligence β€’ Sentiment Analytics

Description

β€’ Serve as the main point of contact in all matters related to client concerns and needs β€’ Build and strengthen client relationships to achieve long-term partnerships β€’ Maintain accurate understanding of stakeholders and their objectives β€’ Work with internal teams to develop strategic plans β€’ Develop understanding of market trends and products

Requirements

β€’ Internship or professional experience in a Customer service, PM and marketing role β€’ Ability to multitask and juggle several responsibilities simultaneously β€’ Strong Stakeholder management skills and Communication skills β€’ Excellent organizational skills and attention to detail

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