VP - Performance Excellence

5 days ago

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TailorCare

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TailorCare is a healthcare company that specializes in providing personalized care solutions for patients with musculoskeletal (MSK) issues, such as joint, back, and muscle pain. It empowers patients by connecting them with specialists, coordinating appointments, and assisting in treatment decisions. TailorCare uses a patient-centered approach, featuring Clinical Navigators who are licensed physical therapists, to support patients throughout their care journey. They collaborate closely with primary care providers, specialty care providers, and payers to deliver evidence-based treatment options that optimize health outcomes and enhance the patient experience.

11 - 50 employees

⚕️ Healthcare Insurance

📋 Description

• About TailorCare: TailorCare is transforming the experience of specialty care. Our comprehensive care program takes a profoundly personal, evidence-based approach to improving patient outcomes for joint, back, and muscle conditions. • Role Overview: The Vice President of Performance Excellence is responsible for establishing and driving enterprise-wide strategies that enhance operational governance, strategic planning, performance measurement, and workforce effectiveness. • Key Responsibilities: Define and maintain an effective governance framework, partner with leadership to establish KPIs, refine staffing models, and enhance clinical workforce quality.

🎯 Requirements

• Education & Experience: Bachelor’s degree in Business, Operations, Healthcare Administration, or a related field; an advanced degree (MBA, MHA, or equivalent) is preferred. 10+ years of leadership experience in operations, strategy, performance management, or enterprise project execution. • Leadership & Execution: Proven ability to lead cross-functional teams, drive organizational change, and execute enterprise-wide initiatives. • Operational Excellence: Strong background in optimizing business processes, improving efficiency, and aligning operations with strategic objectives. • Data-Driven Decision-Making: Experience leveraging performance metrics, analytics, and key performance indicators (KPIs) to inform strategy and measure success. • Preferred Experience: Familiarity with governance frameworks, enterprise planning, project management methodologies, clinical workforce training, and staffing model development is a plus.

🏖️ Benefits

• Meaningful Work: We are dedicated to our mission and deeply value our patients and each other. Each day offers the opportunity to make a positive impact. • Work Environment: We operate as a remote-first company with options for a hybrid work model in Nashville. • Time Off: Our generous paid time off (PTO) and holiday plans ensure you have ample time to rest and recharge. • Family First: We offer paid parental leave and support a healthy work-life balance, encouraging flexibility and autonomy. We love talking about our family and pets! • Comprehensive Benefits: From Day 1, employees enjoy medical, dental, vision, life, and disability insurance, wellness resources and an employer HSA contribution. • Fair Compensation: We are committed to equitable pay for all team members and support your future goals with a 401k plan that includes employer matching. • Community: We foster an inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day.