Takeaway.com
Takeaway. com is a leading online food delivery marketplace that connects customers with a wide range of restaurants and food retailers. The platform allows users to conveniently order food for delivery or pickup from nearby establishments. Customers can also enjoy loyalty programs, promotions, and authentic user reviews to enhance their ordering experience. Takeaway. com operates internationally with coverage in multiple countries, providing services to both individual customers and businesses. Its extensive network includes over 33,500 establishments, ensuring a diverse selection for users.
Customer Service Advisor - Part Time - English and Italian
March 10
Takeaway.com
Takeaway. com is a leading online food delivery marketplace that connects customers with a wide range of restaurants and food retailers. The platform allows users to conveniently order food for delivery or pickup from nearby establishments. Customers can also enjoy loyalty programs, promotions, and authentic user reviews to enhance their ordering experience. Takeaway. com operates internationally with coverage in multiple countries, providing services to both individual customers and businesses. Its extensive network includes over 33,500 establishments, ensuring a diverse selection for users.
📋 Description
• Customer Service Advisor - English/Italian (Part Time) • Support couriers remotely during deliveries; • Track deliveries on the platform to maximize delivery times; • Communicate via chat or phone with couriers and customers when needed.
🎯 Requirements
• Passionate about delivering service excellence and achieving satisfaction • Excellent written and verbal communication skills in both English and Italian; • Effective communicator with an eye for detail and a resilient approach • Competent PC user with the ability to multitask/toggle between multiple systems with ease • Able to multitask and prioritise; • Embraces ownership, accountability and challenge with determination and positivity for our couriers
🏖️ Benefits
• Variety in your work and a fantastic, informal work atmosphere; • A challenging environment that will stimulate you to grow as a professional; • Being part of an ambitious, growing team; • Competitive salary; • Strong focus on personal development (workshops / training); • Budget for ordering lunches (Takeaway Pay), private health care and a sports card.
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