TAKTIQ
Achieve maximum efficiency in variant-rich assembly lines with our market-leading automatic line balancing and order sequencing!
Assembly Line Optimization • Order Sequencing • Optimal Sequencing Rules • Order Program Scenarios • Program Planning
11 - 50 employees
Support Specialist
February 14
TAKTIQ
Achieve maximum efficiency in variant-rich assembly lines with our market-leading automatic line balancing and order sequencing!
Assembly Line Optimization • Order Sequencing • Optimal Sequencing Rules • Order Program Scenarios • Program Planning
11 - 50 employees
📋 Description
• Als Spezialist für die AssemblySuite unterstützt du Anwender bei aufkommenden Fragen oder Problemen. • Du löst Anfragen eigenständig oder delegierst an Kollegen aus der Kundenbetreuung und Softwareentwicklung. • Damit bist du zentrales Bindeglied zwischen Kunden und unserem Team. • Support-Anfragen entgegennehmen, bearbeiten, dokumentieren und weiterleiten • Kontinuierliche Kommunikation mit unseren Kunden • Sammlung und Reporting erlangter Erkenntnisse für die Kundenbetreuung • Kontinuierliche Optimierung der Serviceprozesse
🎯 Requirements
• Sehr gute Deutsch- und Englischkenntnisse • Hohe IT-Affinität – Neue Software weckt dein Interesse und schreckt dich nicht ab • Analytisches Denken und lösungsorientiertes Arbeiten • Sicheres Auftreten und Kommunikationsstärke – Rüstzeug für den Kundenkontakt • Positive Grundeinstellung und Belastbarkeit
🏖️ Benefits
• Familiäres Team in dem dein Beitrag einen echten Unterschied macht • Klimatisiertes Büro mit höhenverstellbarem Schreibtisch • Arbeit aus dem Home Office teilweise oder auch zu 100% möglich • Kostenloses Obst, Getränke und Kantine (subventioniert) • Persönliches Weiterbildungsbudget zur freien Verfügung • Betrieblich geförderte Altersvorsorge und zusätzliche Vermögensbildungszulage • Exzellentes Betriebsklima mit Kicker, gemeinsamen Events wie Release Day Grillen, Frühstück, u.v.m. • Special : 1x jährlich mehrtägiger Road Trip mit dem gesamten Team
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