Commercial Account Executive

February 15

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Talkdesk

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Talkdesk® is a global cloud contact center leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for their customers and improve the bottom line. Learn more and take a self-guided demo at www.talkdesk.com.

Computer Software • Technology • Customer Experience • Innovation • Enterprise

1001 - 5000 employees

📋 Description

• At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. • We champion an inclusive and diverse culture representative of the communities in which we live and serve. • The Commercial Account Executive role focuses exclusively on formulating and building a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. • You will report into a Sales Director working in a small, tight knit team. • Identify, qualify and close a sales pipeline (100% net new logos) • Prospect into CTOs, Engineering/IT Leaders, & technical end-users • Build relationships that result in growth opportunities • Partner with our Solution Engineers and utilize the village throughout the sales cycle • Participate in our sales enablement trainings • Business deal-making capability, and the ability to ferret out opportunities, create relationships, find the hidden issues during due diligence, and bring the transaction to closure. • Demonstrated track record in planning and implementation of new business activity involving new technology.

🎯 Requirements

• 5+ years of experience growing revenues to a substantial level and scale bookings growth and net-new customer • 2-4 years of experience in sales functions - preferably 2+ years in SaaS related sales • Bachelor's degree or equivalent experience • Willingness and ability to travel up to 50% of the time • Consistent track record of quota achievement in the SaaS industry, closing deals exceeding $50k ARR • Experienced in selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals • Proficient with web-based demo software and tools • Stellar work ethic, passion for closing and exceptional drive • Strategic thinker with the ability to execute both short-term and long-term sales plans • Strong interpersonal skills and willingness to excel in a team-oriented atmosphere • Strong planning, writing, presentation and communication skills