General Manager - Director of Operations

October 20

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Talkiatry

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501 - 1000

Description

• We are seeking a General Manager (GM) / Director of Operations to oversee and optimize the day-to-day clinical operations of our telehealth psychotherapy services. • This role requires a strategic leader with strong organizational and communication skills who can manage and scale a large team of therapists across various states while ensuring high-quality care, compliance with regulatory requirements, and operational efficiency. • A highly cross-functional and collaborative role, you will be working with providers as your main internal clients but will partner with Product and Tech, Clinical Support, and other centralized operational functions. • You will be frequently finding yourself strategizing on long term goals, problem solving day-to-day inefficiencies of our operations, interpreting performance and quantitative data, and running projects into improve our experience and care quality. • If you are passionate about running a business and supporting clinicians to be successful in serving mental health needs, we encourage you to apply for this exciting opportunity. • This role is one of the most integral parts of Talkiatry’s next chapter! • Talkiatry’s mission is to transform psychiatry with accessible, human, and responsible care. • We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.

Requirements

• 6-8+ years of experience in operations, driving results across diverse business sectors and/or at high growth healthcare companies. • Bachelor’s degree, preferably Master of Business Administration or Healthcare Management. • Background in healthcare operations and/or consulting, experience honing strong analytical skills paired with the ability to execute operational tactics and measure impact in an unbiased way. • Exceptional presentation and communication skills with the ability to motivate and inspire diverse audiences, both clinical and non-clinical. • Willingness to travel occasionally for in-office work, conferences, and regional events. • Passion for mental health care delivery and the desire to use your talents to help the hands that heal, supporting our clinicians professionally in an ever-changing environment

Benefits

• Excellent benefits: medical, dental, vision, effective day 1 of employment • 401K with match • Generous PTO plus paid holidays • Paid parental leave • Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care • Collaborative environment: be part of building something from the ground up at a fast-paced startup • Flexible location: work where you want to, either remotely across the U.S. or from our HQ in NYC • Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands • It all comes back to care: we’re a mental health company, and we put our team’s well-being first