Operations Manager
2 days ago
Description
• Provide the best possible customer experience to clients • Make sure that KPIs are being met consistently • Effectively make each employee reach their best potential • Creatively devise effective plans for employee targets • Gain the trust and respect of employees • Identify strengths and weaknesses of employees • Assign tasks that showcase talents and work on weaknesses • Manage relationships and develop people simultaneously
Requirements
• At least 3 years of related working experience in customer experience operations and as a management specialist • A good track record of meeting and delivering targets • Articulate enough with others, like Teammates and clients • A multitasker that can work in a fast-paced environment • A good leader
Benefits
• Competitive industry salaries • Comprehensive benefits packages • Focus on employee well-being • Commitment to a People First culture
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