Website Chat Manager

2 days ago

⚔️ Virginia – Remote

Although this job is listed in Virginia, this company may be open to hiring remote in other states.

💵 PHP30k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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tawk.to

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tawk. to is a globally popular, free live chat and customer communication platform that allows businesses to interact with their customers in real-time. It offers tools like live chat, a knowledge base, contacts CRM, and AI assistance to streamline customer communication. The platform supports over 45 languages and provides features such as agent-to-agent messaging, video and voice add-ons, and automated translation. It allows unlimited agents and chat interactions without any cost to the user, though they offer paid services for hiring virtual chat agents. tawk. to is based in Las Vegas but operates with a diverse, globally distributed team. It is used by millions of businesses around the world to communicate with billions of customers monthly.

201 - 500 employees

Founded 2013

☁️ SaaS

🤝 B2B

🔌 API

💰 $2M Seed Round on 2011-01

📋 Description

• If you are still not sure, or still scared, apply anyway! • We don't hire off of keywords. We hire real living people who have voices; who are willing to learn what you need for your career growth, click on "apply button" and we'll get in touch with you soonest as possible.

🎯 Requirements

• Must be able to use excel incredibly well, Microsoft office, inclusive of MS Teams, MS Outlook - Including Templates, MS Excel, MS SharePoint and Fillable Forms, MS Word Templates • Must be able to use Google Applications • Knowledge with setting up a Live Chat • Knowledge with loading the website info into the knowledge database • Someone who's very organized, self managing, picks up and finds information quickly, good eye for detail • Plus: can post new additions to the website on social media • Must be familiar with website that is built on using PHP & Mysql • Knowledge with optimizing in running on Linux • Knowledge of Airtable

🏖️ Benefits

• REMOTE JOB ONLY! • Good with Written & Verbal Communication Skills • Communicate via teams, email, or phone calls. • Excellent interpersonal skills and customer focused • Excellent people skills and team player • Amendable to work 40 hours in a week 8:30 AM to 5:00 PM EST (New York Time)