Central Research, Inc. (CRI) is a trusted partner and premier provider of innovative IT solutions and services with over 20 years of experience serving government agencies and commercial companies. Specializing in IT services such as infrastructure, help desk support, and security management, CRI also excels in contact center operations, financial recovery, and program support. The company is recognized for delivering tailored, quality solutions that optimize performance and effectively manage costs for its clients.
Research β’ FOIA β’ Freedom of Information Act Support β’ Death Certificates β’ Incarceration Records
April 4
πΈ Tennessee β Remote
π΅ $17 / hour
β° Full Time
π’ Junior
π Customer Support
π«π¨βπ No degree required
Central Research, Inc. (CRI) is a trusted partner and premier provider of innovative IT solutions and services with over 20 years of experience serving government agencies and commercial companies. Specializing in IT services such as infrastructure, help desk support, and security management, CRI also excels in contact center operations, financial recovery, and program support. The company is recognized for delivering tailored, quality solutions that optimize performance and effectively manage costs for its clients.
Research β’ FOIA β’ Freedom of Information Act Support β’ Death Certificates β’ Incarceration Records
β’ Perform contact center support for federal student loans β’ Review customer applications for various student loan programs β’ Adhere to applicable client requirements and regulations β’ Ensure high levels of privacy and security for customers β’ Assist with borrower program concerns and compliance issues
β’ High School diploma required β’ 12 months experience in administrative support β’ 12 months computer experience in a business environment β’ Must NOT be in default on any Federal Student Loans β’ Must be a US Citizen β’ Must obtain and maintain a Public Trust security clearance
β’ Health and Welfare compensation β’ Covers full cost of employee-only medical, dental and vision premiums
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Central Research, Inc. seeks Customer Service Representatives for federal student loan inquiries, requiring exceptional service.
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