Technical Account Manager

6 days ago

Apply Now

Receive Emails with Similar Jobs

TeamViewer

WebsiteLinkedInAll Job Openings

TeamViewer is a global leader in remote connectivity solutions, providing reliable access and support services for computers and devices. Their platform allows users to connect with any device at any time, facilitating seamless remote assistance and management of IT infrastructures, thus enhancing productivity and reducing costs. TeamViewer also incorporates advanced features powered by artificial intelligence to optimize IT support and improve operational efficiencies in various sectors.

Remote Control Software • Remote Monitoring Solutions • Augmented Reality

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🔒 Cybersecurity

💰 Venture Round on 2009-01

📋 Description

• Responsible for managing the technical relationship between TeamViewer and its large enterprise customers. • Ensure the technical success of customers by leveraging deep product expertise. • Engage with executive stakeholders through remote and on-site meetings. • Be the customer advocate within TeamViewer, providing feedback to enhance the platform. • Lead escalation response and ensure swift resolution of critical issues. • Maintain strong technical expertise in TeamViewer’s product portfolio.

🎯 Requirements

• Excellent communication skills, both written and verbal, with the ability to present complex topics to both technical and business stakeholders. • 5+ years of experience in a technical, customer-facing role such as Technical Account Manager, Solutions Engineer, Professional Services, or Technical Support Engineer. • Familiarity with AR/VR, IoT, process engineering, continuous improvement or industrial automation technologies. • Knowledge of project management methodologies and account management best practices. • Self-starter mindset, adaptable to new technologies, and a team player who thrives in a fast-paced environment. • Nice to Have: Experience with scripting (PowerShell, Python, or SQL queries) for automation. • Experience with endpoint security, remote device management, or ServiceNow workflows.

🏖️ Benefits

• Competitive compensation including stock-based options • Flexible PTO and paid holidays • 401(k) with employer matching • Comprehensive Health insurance package including 100% employer-paid medical coverage • Up to 12 weeks of Parental Leave • Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid • Quarterly team events and companywide celebrations • Open door policy, no dress code rules, frequent all Hands and Leadership Lunches