Teamworks
Teamworks is the proven operating system for high performance, powering more than 6,500 sports, military, and public safety organizations around the world. Available on a centralized and integrated platform, the Teamworks’ product suite provides specialized applications to support recruiting, development, management, individual branding, and community building. Based in Durham, North Carolina, and founded in 2004, Teamworks continues to expand its global presence with employees across ten countries and offices in London, England, and Brisbane, Australia. Visit teamworks.com to learn more.
201 - 500 employees
Founded 2004
Technical Support Engineer - Remote
March 26
Teamworks
Teamworks is the proven operating system for high performance, powering more than 6,500 sports, military, and public safety organizations around the world. Available on a centralized and integrated platform, the Teamworks’ product suite provides specialized applications to support recruiting, development, management, individual branding, and community building. Based in Durham, North Carolina, and founded in 2004, Teamworks continues to expand its global presence with employees across ten countries and offices in London, England, and Brisbane, Australia. Visit teamworks.com to learn more.
201 - 500 employees
Founded 2004
📋 Description
• Investigate and resolve data issues, support large-scale data operations. • Ensure seamless operation of our software suite, focusing on Operations and Personnel products. • Develop in-depth knowledge of Teamworks’ technical suite and manage support cases. • Collaborate with product and engineering teams to identify root causes and recommend solutions. • Communicate technical findings and resolutions clearly to customers and internal teams. • Ensure compliance with data security protocols while handling sensitive customer information.
🎯 Requirements
• Solid experience supporting SaaS products, preferably in a technical support or data operations role. • Proficiency in PostgreSQL for complex queries, data manipulation, and troubleshooting. • Experience working with large datasets and understanding data flows between systems. • Proficiency in writing and modifying scripts for data-related tasks using Python. • Strong problem-solving skills and the ability to prioritize work effectively. • Excellent verbal and written communication skills.
🏖️ Benefits
• Access region-specific benefits designed to support your well-being, including health coverage, life and disability insurance, retirement plans. • Unlimited paid time off, flexible and remote work options, catered lunches (where applicable), and more. • Receive stipends for learning and development, home office equipment, and company gear to set you up for success.
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