Channel Account Manager

Yesterday

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Software Reviews • Demand Generation • Online Marketing • Content Syndication • B2B Lead Generation

201 - 500 employees

🤝 B2B

🛍️ eCommerce

📱 Media

Description

• Client Relationship Management: Act as the primary contact for assigned clients, building strong relationships, understanding their needs, and delivering tailored solutions through regular check-ins and business reviews. • Sales Cycle Management: Oversee the sales cycle from beginning conversations to closing, delivering presentations, handling objections, negotiating terms, and creating IOs/SOWs while articulating the value of TA products. • Account Growth and Retention: Retain and grow accounts by driving renewals, upselling, cross-selling, and ensuring client satisfaction through performance monitoring and actionable insights. • Collaboration and Communication: Partner with internal teams to deliver exceptional service, communicate client feedback for improvements, and maintain accurate records in SFDC. • Reporting and Analysis: Forecast and update revenue schedules, monitor account performance, analyze data trends, and provide sales progress updates to leadership. • Strategic Business Development: Identify new business opportunities within the assigned book of business, leveraging client relationships to expand the reach and drive additional revenue.

Requirements

• Tech Channel Expertise: 3+ years of experience in account management within IT reselling channels. • CRM & Marketing Proficiency: Familiarity with Salesforce or other CRM tools and experience offering a wide portfolio of marketing services. • Strong Communication Skills: Excellent communication abilities across digital platforms (Slack, email, phone). • Organized & Detail-Oriented: Proven organizational skills, attention to detail, and effective time management for multitasking with high accuracy. • Creative Problem-Solver: Capable of innovative thinking and addressing challenges effectively. • Agile & Adaptable: Thrives in fast-paced environments, adept at pivoting strategies to meet evolving business needs.

Benefits

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives. • Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays. • Remote-First Culture: Work from the comfort of your home. • Flexible PTO: Take the time you need, when you need it. • Health Coverage: Medical, dental, and vision plans for you and your family. • Insurance Protection: Life, AD&D, Short-Term, and Long-Term Disability coverage. • 401K with Match: Secure your future with our company-matched retirement savings. • Paid Parental Leave: Support for new parents during life’s special moments. • Wellness Perks: Access Headspace and enjoy monthly fitness reimbursements. • Pet Insurance: Care for your furry family members. • Speaker Series Bonus: Present in our monthly speaker series and earn a bonus. • Book Reimbursement: Get up to 12 books reimbursed per year to fuel your learning. • Bucket List Benefit: Celebrate milestones with annual contributions toward your dream adventures after 3 years. • In-Office Perks: Enjoy catered lunches for our in-office team.