TestGorilla
TestGorilla is a talent assessment company that focuses on helping employers and recruiters hire top talent through skills tests. TestGorilla offers over 400 tests to evaluate a wide range of abilities, including coding, cognitive skills, personality traits, language proficiency, and software skills. The platform integrates with Applicant Tracking Systems (ATS) to create a seamless workflow and promotes bias-free hiring. It is used by over 10,000 companies to improve their hiring processes by predicting job success and reducing time-to-hire and mis-hires. TestGorilla enables employers to make more informed decisions and create a better candidate experience.
Diversity Hiring • Behavior and Skill Assessments • Language Testing • Personality & Culture Tests • Online Skill Assessments
Customer Success Representative
Yesterday
TestGorilla
TestGorilla is a talent assessment company that focuses on helping employers and recruiters hire top talent through skills tests. TestGorilla offers over 400 tests to evaluate a wide range of abilities, including coding, cognitive skills, personality traits, language proficiency, and software skills. The platform integrates with Applicant Tracking Systems (ATS) to create a seamless workflow and promotes bias-free hiring. It is used by over 10,000 companies to improve their hiring processes by predicting job success and reducing time-to-hire and mis-hires. TestGorilla enables employers to make more informed decisions and create a better candidate experience.
Diversity Hiring • Behavior and Skill Assessments • Language Testing • Personality & Culture Tests • Online Skill Assessments
📋 Description
• As a Customer Success Representative your core responsibility will be spending your day providing fast, painless, and accurate customer support via email • You’ll help on live chat, assist with documentation, and proactively reach out to help • You’ll become an expert in all areas of TestGorilla • You’ll provide guidance to paying customers about how to use the product • You’ll troubleshoot technical issues and ensure the customer is continuously informed along the way
🎯 Requirements
• You have experience working in Customer Support or Success for a SaaS product • You are natively proficient in verbal and written English • You’re very comfortable working remotely • You’re an incredible communicator and an excellent writer • You’re cool under stress • You’re organized and self-sufficient • You’re a resourceful problem solver • You are receptive to feedback • You’re comfortable advocating for the customer to help improve the product • You’re extremely attentive to detail
🏖️ Benefits
• Fully remote position with bright, motivated, and friendly colleagues around the world • €18,000 - €25,000 (or $18,900 - $26,250 USD) annual compensation (base + discretionary bonus, based on experience and performance) • Stock appreciation rights • (Mostly) Flexible hours and vacation • Paid parental leave • Remote working budget: €1,000 per year • Learning & development budget: 3.5% of salary
Apply NowSimilar Jobs
2 days ago
Become a Customer Success Manager at Virtuagym to enhance customer satisfaction and retention.
2 days ago
As Customer Success Manager, you will ensure client satisfaction and Software adoption in DACH region.
2 days ago
Lead CRM strategies and analytics to enhance doctor retention at TeleClinic, a telemedicine platform.
2 days ago
As a Customer Success Manager, you enable client success through our AI-driven sales processes.
4 days ago
Join easybill as a Customer Success Manager to enhance customer onboarding and retention. Contribute to a cloud-based invoicing solution for SMEs.
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.