Senior Customer Service Representative

3 days ago

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The Cigna Group

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10,000+

Description

• Works within the fast-paced environment of the Central Nursing Team to complete non-clinical projects and functions to deliver straightforward administrative and/or other basic business services in Customer Service. • Assists both internal and external clients by clarifying and researching desired information and resolving non-clinical problems within the nursing department. • Schedules visits for home infusion within a region of branches. • Completes all nurse assignments for patients, reschedules visits, and monitors appointments for accuracy.

Requirements

• High School education or GED. • 5+ years of relevant Customer Service experience. • Microsoft Office Suite. • Extremely detailed oriented. • Excellent written and oral professional communication skills. • Ability to adapt in a dynamic work environment, learn quickly, solve problems, and make independent decisions.