Partner Success Associate

Yesterday

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Description

β€’ Service and support existing and new contracted clients β€’ Perform in-person and virtual presentations with leasing agents and property managers β€’ Monitor our B2C referral pipeline and support B2B clients as their residents consider our services β€’ Train clients on our products and ensure full understanding, helping to answer any questions via the phone, email, or in-person β€’ Meet or exceed assigned quota & KPIs on a monthly basis β€’ Collect customer feedback on product, process and pricing changes

Requirements

β€’ You are a self-starter: able and excited to take initiative on what’s needed for your client β€’ You are comfortable presenting in front of large and small groups - you can connect with a client and tell TheGuarantors story β€’ You have previous L&D or training experience β€’ You have 2+ years in a training or account management role β€’ You have strong written and verbal communication skills β€’ Ability to work under pressure, organize, and prioritize responsibilities and client requests

Benefits

β€’ Opportunities to make an impact within a fast growing company β€’ Medical, dental, & vision insurance, beginning day one β€’ Health savings account with employer contribution β€’ Generous PTO and paid holidays β€’ Flexible working hours β€’ 401(k) β€’ Paid parental leave β€’ Company sponsored short and long term disability β€’ Flexible spending accounts (healthcare, dependent care, commuter)

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