Engineer II - Field Service (TEM, SEM, FIB)

March 24

🌾 Iowa – Remote

Although this job is listed in Iowa, this company may be open to hiring remote in other states.

🌾 Nebraska – Remote

Although this job is listed in Nebraska, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

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Thermo Fisher Scientific

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Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

Analytical Instruments • Laboratory Supply Chain Programs and eCommerce • Laboratory Equipment • Lab Services • Specialty Diagnostics

10,000+ employees

Founded 1956

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

📋 Description

•The Field Service Engineer II for the Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific is responsible for performing the on-site installation, servicing and repair of complex equipment and systems. •Engineers investigate and improve operational quality of system equipment; Transmission Electron Microscopy (TEM), Scanning Electron Microscopy (SEM), Small/Large Dual Beam (SDB/LDB); instruct customers in the operation and maintenance of the system; serve as company liaison with customer on administrative and technical matters for assigned projects; and conduct on-site installations of the full range of Thermo Fisher Scientific electron microscopy systems and their associated options. •This role provides the opportunity to grow within Field Services and across the Thermo Fisher organization.

🎯 Requirements

•University degree/Bachelor degree in electronics, physics, engineering, computer science or similar field preferred; or 2-5 years of equivalent combination of education, skills and experience •4-5 years’ Experience: Operating, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB, Prober or similar systems is a plus but not required. •Experience with Ultra High Vacuum (UHV) a plus but not required. •Experience operating O-scopes, digital voltmeter and logical problem solving. •Ability to read, write, and speak English fluently. •Demonstrated ability to work under pressure, with a consistent record to make decisions with minimal direct supervision. •Demonstrated ability to be detail oriented, problem solver, promote team environment. •Demonstrated ability to display a high level of confidentiality for both customer and Thermo Fisher Scientific. •Literate in Windows software environments •Must have a thorough understanding and extensive experience solving and repairing ultra-high vacuum and high voltage systems. •Ability to read and interpret schematics •Ability to partner effectively with customers •Strong Interpersonal communication, teamwork/building, time management, organizational, problem solving and customer service skills •Proven ability to troubleshoot complex systems and subsystems down to component level •Familiar with UHV phenomenon and technology •Must be willing to travel 25-50% of the time. Often on short notice, to customer sites to resolve problems or support other field service personnel. •Must possess a valid driver’s license and passport and travel regionally and internationally as the need arises. •May require proof of Covid-19 vaccination. •Extensive walking may be required. •May work at customer locations, in office environment to include cubicles and/or in laboratory environments. •Must be able to secure entrance to US Government laboratories and facilities. •Potentially pass-through areas where chemical-based allergens may be in use (such as penicillin, tetracycline, etc). •Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, safety glasses, steel toe shoes, and/or bump hats. •Physical requirements include the ability to lift up to 50 lbs.

🏖️ Benefits

•Transportation support •Company phone •Company laptop •Bonus •401k •Healthcare •Employee assistance program •More!