Project Management Manager

November 25

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Thermo Fisher Scientific

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Analytical Instruments • Laboratory Supply Chain Programs and eCommerce • Laboratory Equipment • Lab Services • Specialty Diagnostics

10,000+

Description

• The Installation Project Manager is responsible for planning and executing of system installations of Electron Microscopes and supports the APAC organization with his project management skills. • The IPM coordinates all systems under installation in a region. • You take ownership of the end-to-end order fulfillment from purchase order (PO), until the customer sign-off and the start of warranty. • Acts as the main contact person (spider in the web) for the region and the go-to person for all installation-related items. • For the execution, you are supported by the Regional Service team who provides the resources for the projects. • The IPM is responsible for financial installation targets and has a forecasting responsibility on Quarterly income out of installation completeness. • The IPM reports to the Global Manager Installations and a dotted line to the Regional Field Service Director in their region, actively working with the Field Service Managers/Supervisors • Together with the teams you make sure every project follows the steps of the installation process. • This consists of: Setting and maintaining the installation plan per project including status updates and site readiness along the execution • Interact with all involved parties in installation to enable customer success • Builds clear understanding of expectations with customers, • Calls out commercial mismatches to Sales and BU’s timely • Coordinate all activities related to the project such as P&L, blocking issues, margin/costs, etc. • Secures the service installation margin by controlling costs per project • Setting financial Forecasts and manages to achieve these • Feedback to CIP teams on needed improvements

Requirements

• Minimum education requirement is an associates' degree with a demonstrated ability in installation management; a bachelor’s degree is preferred. • Proven experience in the high-tech industry and preferably the service business. • Experience and background in Project management preferably with courses/degree/certification. E.g. IPMA, PMP, Prince, etc. • Excellent written and verbal skills in English, and other languages are a plus. • Ability to effectively connect with people and be responsible for the project working with cross-functional, cross-cultural teams, customers and/or other parties in a project. • Builds trust and encourages respect for internal teams as well as customers • Possess problem-solving skills. • Can influence others and negotiates to solutions. • Quick learner in understanding business processes • Flexible, always ready to jump into operational issues which pop -up and need solutions. • Highly motivated and driven to achieve goals, does not take “no” as an answer. • Looks critical to processes and can improve these • Digital literacy CRM, MS Project, MS Office • Travel on occasion to customer and internal Thermo Fisher Scientific offices (10-15%)

Benefits

• Depending on the exact location you have the ability to work from home office