E-Commerce Manager

3 days ago

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Logo of Tiens

Tiens

保健 • 医疗 • 生物工程 • 酒店

10,000+ employees

Founded 1995

🧘 Wellness

💄 Beauty

👥 B2C

Description

• Develop and implement global e-commerce development strategies to achieve sales growth and market share expansion • Responsible for the daily operation and management of global e-commerce platforms, including but not limited to product listing, inventory management, order processing, and customer service • Analyze market trends and consumer behavior while customizing marketing strategies and promotions for different markets • Partner with supply chain team to ensure that the product stock is sufficient and meets the needs and regulations of the target market • Monitor and analyze sales data while timely adjusting sales strategies to maximize revenue • Manage the global e-commerce team, including training, goal setting, and performance evaluation • Cooperate with global logistics service providers to ensure timely and efficient delivery of orders • Ensure that the platform operation complies with relevant global trade regulations and company policies • Manage the user experience of global e-commerce platforms, including website design, product description, and customer feedback processing • Work closely with external partners and internal departments to optimize global e-commerce business processes and customer satisfaction

Requirements

• Bachelor's Degree in Business, Communication, Marketing, or Management or equivalent • Master’s Degree is highly desirable • Minimum of 3 years experience in global e-commerce companies • Familiar with global trade rules, global e-commerce processes, and relevant regulations and compliances • In-depth understanding of the business e- operations and market dynamics of major global e-commerce platforms, such as Amazon, eBay, Alibaba, etc. • Have good market analysis ability, can accurately grasp the market trend and consumer demand • Excellent leadership and communication skills, with the ability to inspire, motivate, and develop a high-performing team • Strong analytical and problem-solving skills • Proven ability to build and maintain strong relationships with internal and external stakeholders • Ability to work effectively in a remote environment and manage a geographically dispersed team • Fluency in English is required and Chinese or Spanish is highly desirable but not required

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