E-Commerce Manager

January 3

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Tiens

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Tiens is a global health and wellness company that integrates nature and science to provide nutritional and beauty products. With over 33 years in the industry, Tiens focuses on using natural raw materials combined with modern technology to promote health and self-confidence. The company offers a range of products, including health foods, skin care, and personal care items, and is involved in entrepreneurial ventures and social responsibility initiatives. Tiens also supports personal and professional growth through its global business platform and Tianshi College. The company is committed to enhancing health and vitality across the globe, serving individuals who are passionate about their well-being and lifestyle.

保健 • 医疗 • 生物工程 • 酒店

10,000+ employees

Founded 1995

🧘 Wellness

💄 Beauty

👥 B2C

📋 Description

• Develop and implement global e-commerce development strategies to achieve sales growth and market share expansion • Responsible for the daily operation and management of global e-commerce platforms, including but not limited to product listing, inventory management, order processing, and customer service • Analyze market trends and consumer behavior while customizing marketing strategies and promotions for different markets • Partner with supply chain team to ensure that the product stock is sufficient and meets the needs and regulations of the target market • Monitor and analyze sales data while timely adjusting sales strategies to maximize revenue • Manage the global e-commerce team, including training, goal setting, and performance evaluation • Cooperate with global logistics service providers to ensure timely and efficient delivery of orders • Ensure that the platform operation complies with relevant global trade regulations and company policies • Manage the user experience of global e-commerce platforms, including website design, product description, and customer feedback processing • Work closely with external partners and internal departments to optimize global e-commerce business processes and customer satisfaction

🎯 Requirements

• Bachelor's Degree in Business, Communication, Marketing, or Management or equivalent • Master’s Degree is highly desirable • Minimum of 3 years experience in global e-commerce companies • Familiar with global trade rules, global e-commerce processes, and relevant regulations and compliances • In-depth understanding of the business e- operations and market dynamics of major global e-commerce platforms, such as Amazon, eBay, Alibaba, etc. • Have good market analysis ability, can accurately grasp the market trend and consumer demand • Excellent leadership and communication skills, with the ability to inspire, motivate, and develop a high-performing team • Strong analytical and problem-solving skills • Proven ability to build and maintain strong relationships with internal and external stakeholders • Ability to work effectively in a remote environment and manage a geographically dispersed team • Fluency in English is required and Chinese or Spanish is highly desirable but not required