Commerce Operations Senior Strategist

March 18

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Tinuiti

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Tinuiti is a performance-driven digital marketing agency that specializes in boosting brand impact across various digital channels. Their full-funnel approach integrates commerce, TV & audio, social media, and search platforms to optimize user engagement, drive conversions, and expand digital footprints. Tinuiti leverages advanced proprietary technology, including Bliss Point, for marketing measurement and optimization, delivering insights to maximize efficiency and impact. The company emphasizes a product-led strategy and is recognized for its expertise in media planning, measurement, and attribution as demonstrated by accolades received in industry reports.

Facebook • Amazon • Google • Instagram • Streaming

1001 - 5000 employees

Founded 2016

💰 Debt Financing on 2019-08

📋 Description

• Develop and execute strategies to grow our client’s marketplaces business, including partnering with relevant internal teams such as Marketplace Advertising, Paid Search, Streaming +, etc. • Drive success through the three functional pillars of Commerce Operations: Best-in-class brand presence, Operational excellence, and Retail relationship management. • Maintain expertise in the ecommerce industry, contributing not just to the client’s success but across the service line by being a thought leader helping shape Tinuiti’s POV on Commerce Operations. • Use expertise to solve highly complex problems and/or lead major departmental and/or cross-functional projects • Effectively report on and communicate insights to all relevant stakeholders on the client team • Develop, communicate, and oversee a comprehensive marketplace strategy with a clear understanding of all inputs that impact performance • Partner with leadership of other Tinuiti Teams to develop a comprehensive commerce strategy for Tinuiti’s Marketplace clients • Be hands-on and resourceful when needed and support the Team in consistently meeting deliverables and deadlines • Inspire, recognize, coach, and lead teammates on a day-to-day basis and be a champion of Tinuiti’s culture • Own relationships with key clients and decision-makers, including C-Level teams • Manage and grow relationships with all relevant Amazon partners • Develop client relationships by striving for a Client Satisfaction score of 9 or above and Client Retention of 95% or above

🎯 Requirements

• 7-10 years of experience in e-commerce account management roles with a proven track record of executing successful growth strategies • Familiarity with Vendor Central, Seller Central, and Brand Registry • Demonstrated success analyzing data and using analytics tools to drive marketing decisions • Advanced computer skills including Microsoft Excel and PowerPoint • Ability to multitask, prioritize, and manage time effectively across clients, multiple partner relationships, and internal initiatives. • Excellent communication and interpersonal skills, with the ability to work effectively with external and internal teams. • Comfortable with large and complex data sets, fluent in retail math calculations • Reliable, takes initiative and finds ways to solve problems independently, has a curious mind • Ability to manage numerous client/brand needs and strategies • Articulate and well-accustomed to a client-facing role • Client/vendor facing experience required, Amazon or agency experience preferred

🏖️ Benefits

• Unlimited PTO: At Tinuiti, we believe you deserve time to rest and enjoy life unplugged from your devices. • Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts • Retirement: Match up to 4% of your contributions at 100% with immediate vesting • Perks and Wellness: Fringe, Forma, Thankful giving, Equity • Learning and Development: Mentor program and more