TraceGains
TraceGains is a leading provider of networked solutions for the food and beverage industry, aiming to improve product development, quality, safety, and compliance in the supply chain. The company offers comprehensive tools for ingredient marketplace, formula management, supplier compliance, regulatory management, and ESG sustainability. By joining the Veralto family, TraceGains enhances its mission to safeguard the global food supply and promotes digitization and collaboration among suppliers, manufacturers, and vendors. Customers benefit from improved operational efficiency, risk management, and adherence to regulations in new product development and procurement processes.
supplier document management • supplier management • FSMA • GFSI • food safety modernization act
Implementation Specialist
3 days ago
🌵 Arizona – Remote
⛰️ Colorado – Remote
+27 more states
💵 $59k - $75k / year
⏰ Full Time
🟢 Junior
🛠️ Implementation Specialist
TraceGains
TraceGains is a leading provider of networked solutions for the food and beverage industry, aiming to improve product development, quality, safety, and compliance in the supply chain. The company offers comprehensive tools for ingredient marketplace, formula management, supplier compliance, regulatory management, and ESG sustainability. By joining the Veralto family, TraceGains enhances its mission to safeguard the global food supply and promotes digitization and collaboration among suppliers, manufacturers, and vendors. Customers benefit from improved operational efficiency, risk management, and adherence to regulations in new product development and procurement processes.
supplier document management • supplier management • FSMA • GFSI • food safety modernization act
📋 Description
• Responsible for configuring and implementing new customer accounts within the TraceGains software • Engage in collaboration with R&D, QA teams, and customer success • Translate technical terminology to everyday language for customers • Manage and upload large sets of customer data in a live production environment • Deliver on expectations and goals to ensure timely completion of projects • Provide additional support to customers on the use of TraceGains software
🎯 Requirements
• Bachelor’s degree in Information Systems, Business Administration or related field • 1-3 years’ experience in system configuration, vendor management, and data analysis • SQL programming and SQL Server or Relational Database experience is preferred • Experience with APIs, Single sign-on (SSO), and Power BI is preferred • Highly proficient in Excel and Microsoft Office suite • Demonstrate strong problem solving and troubleshooting ability • Excellent oral and written communication skills • Proven ability to present information effectively to all levels • High level of professionalism and a focus on customer satisfaction • Ability to adapt quickly to new technologies and processes • Proficiency using standard software applications • Highly motivated, flexible, and self-sufficient • Outstanding organizational skills
🏖️ Benefits
• Health, dental, vision, life insurance, AD&D, STD, and LTD coverage • Supplemental (accident, hospital & indemnity, and hospital) coverage • Paid parental leave • Pet insurance • Identity theft • Company Paid Volunteer Days
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