Customer Success Analyst

5 days ago

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Description

β€’ The Customer Success Analyst will be responsible for ensuring that our global client base receives an exemplary standard of customer support across multi-channels - via email, phone, and live chat. β€’ Remote: shift time 14:00 to 22:00 UK time. β€’ Trade Nation helps customers power up their trading. β€’ You pride yourself on being unique and finding solutions to daily challenges. β€’ You know when to take the right sort of risks and support customers.

Requirements

β€’ Previous experience in working in the financial services sector. β€’ Knowledge or demonstrated interest in the CFD/FX/online trading space. β€’ Previous experience working for a CFD Broker or similar.

Benefits

β€’ Competitive salary, and discretionary annual bonus. β€’ Private healthcare. β€’ Life Insurance, Critical Illness & Income Protection cover. β€’ Active Lifestyle allowance. β€’ Annual leave above minimum entitlement. β€’ Cycle to work scheme. β€’ Up to 3 weeks allowance to work in any location.

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