Vodori
Software Development • Enterprise Content Management • Promotion Review System • User Experience • Usability
51 - 200
💰 $7.5M Series A on 2021-09
EMEA Customer Success Manager
6 days ago
Vodori
Software Development • Enterprise Content Management • Promotion Review System • User Experience • Usability
51 - 200
💰 $7.5M Series A on 2021-09
Description
• Vodori seeks a dynamic Customer Success Manager for relationship building and product adoption. • Drive product adoption and create success plans aligned with business goals. • Collaborate with teams for customer success in the EMEA region.
Requirements
• 4-7 years of experience in a customer-facing SaaS role such as consulting, account management or customer success. • Strong interpersonal and communication skills • Ability to manage multiple accounts and tasks simultaneously • Results-oriented, with a focus on customer satisfaction, retention, and growth. • A proactive approach to problem-solving and conflict resolution. • Knowledge of sales enablement, workflow automation, or BPM software • Life sciences industry experience is a plus • Experience with tools similar to Hubspot, PandaDoc and ChurnZero
Benefits
• Competitive salary • Company bonus scheme or commission plan • Stock options • Pension scheme with company contributions • Flexible and remote working options • Unlimited holiday • Employee recognition programmes
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