Account Director - Outside Sales

August 9

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AutoTrader.ca

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Canadian Automotive Expertise • Leading Dealership Advertising Partner • Robust Audience of Used & New Car Shoppers • Unrivaled Audience Data & Industry Insights • Digital Retailing Services

501 - 1000

Description

• Responsible for setting strategies, executing those strategies and achieving revenue growth with new and existing commercial/partnerships with dealer groups. • Develops sales proposals and presentations designed to meet individual client needs and maximize business potential; negotiates expectations, terms, conditions, and pricing. • Overall financial management of account revenue and profitability for the assigned client group. • Develops customer accounts by proactively gathering and reviewing information to identify high-level sales opportunities. • Focuses on the achievement of customer satisfaction, revenue generation within existing assignments, and long-term account goals in line with AutoTrader’s vision. • Understands customer’s wants so they can create need and sell on value instead of just product-based selling; demonstrates a continued personal concern for the customer in order to remind the customer of the value of AutoTrader. • Responsible for the entire sales cycle and all client communications, conflict resolution, and compliance on client deliverables and revenue; ensures that client issues are dealt with in an efficient manner while maintaining excellent customer relations; responds to client’s needs with a sense of urgency. • Responsible for being the single point of contact throughout the entire sales process; acts as the leader and planner and anticipates any potential risks or obstacles and prepares alternatives so the outcome is not jeopardized; oversees communication with all involved. • Helps clients to gain maximum benefit from product offerings by committing to continuous education that provides information updates or product training; stays on top of information needed by customers in an effort to serve as a resource. • Provides proactive assistance and support to both clients and peers; seeks opportunities to share expertise and experience in a mentoring role. • Maintains strong knowledge of new and existing AutoTrader product offerings as well as new products in the market, industry trends and new developments; understands current competitive conditions within the marketplace; is recognized as an industry leader and subject matter expert.

Requirements

• Minimum 8-10 years direct sales experience working with national/large revenue accounts. • Proven results and consistency in achieving/exceeding sales targets. • Experience in intangible, media and internet product sales. • Ability to take initiative in a business unit and take action on problems or opportunities without being prompted. • Willingness to commit time and effort to ensure success and results; ability to remain focused on the goal and not easily discouraged or distracted. • Ability to provide proactive assistance and support through mentoring and coaching. • Ability to develop technical competencies to stay abreast of new developments and to learn enough about related fields to apply knowledge effectively in the business. • Ability to educate customers through structured training helping the customer to gain maximum benefit from product offerings. • Capable of developing comprehensive product knowledge specific to customer needs to be a credible resource. • Strong closing techniques; using logical, incremental steps; ability to close a sale through continuously describing benefits so that the client can’t say no. • Ability to immediately engage customers with an enthusiastic and persuasive presentation style. • Intermediate level computer skills in Microsoft Office and computer tools. • Bachelor’s degree in Marketing/Business discipline (preferred)