Customer Implementation Specialist - West

September 25

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Transfr

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Virtual Reality • Workforce Development • Software Development • Job Training • Education

51 - 200

Description

• Transfr is on a mission to help create pathways to career success. • Our immersive career exploration and training simulations empower learners and job seekers. • Immersive VR experiences from Transfr deliver better learning gains than traditional methods. • We believe in innovative workplace training and skills development for a better tomorrow. • Summary: We are seeking a Customer Implementation Specialist to join our team. • This role requires setting up and managing rollouts of our solutions to clients. • Ensure successful implementations, providing hands-on support, and fostering client relationships. • Drive account setup and product configuration while supporting stakeholders in the project team.

Requirements

• Minimum of 2 years of experience in a customer success, implementation, or technical support role. • Proven experience with on-site client interactions and project management. • Ability to travel extensively to client sites (50-75%) • Strong technical aptitude with the ability to understand and explain complex solutions. • Excellent communication and interpersonal skills. • Demonstrated ability and inclination toward self-directed learning, balanced with a commitment to constant team collaboration and problem solving • Highly organized with the ability to manage multiple projects simultaneously. • Self-motivated and able to work independently. • Strong client-focused approach with a commitment to delivering high-quality service.

Benefits

• Variable compensation • Stock options • 401(k) • Paid vacation and sick time • Medical/dental/vision insurance