Licensed Insurance Sales Agent, Bilingual
6 days ago
Description
•Trupanion is seeking a versatile and self-motivated Licensed Insurance Sales Agent - Québec with proficiency in both English and French. •Play a pivotal role in supporting both current and future members. •Your expertise in navigating challenging scenarios, handling escalations, and showcasing your strong problem-solving skills will be invaluable. •Answer inbound warm leads from potential members interested in pet insurance policies. •Maintain call control and guide conversations effectively to achieve successful enrollment. •Serve as a dedicated point of contact for current members, addressing policy inquiries and ensuring satisfaction. •Handle inquiries from current members expressing their intention to cancel their pet insurance policy. •Engage with members over the phone and through email, adapting your communication style to meet their preferences.
Requirements
•Minimum of 2 years' experience in a sales and/or customer service role, with a track record of delivering exceptional service. •Previous experience in a bilingual sales/customer service role. •Active AMF-approved General Damage Insurance Level 1 or Personal Damage Insurance Level 1 license. •Fluent in both English and French, with the ability to seamlessly transition between languages in member interactions. •Excellent verbal and written communication skills in both English and French. •Ability to adapt to the diverse needs and preferences of members. •A goal-orientated mindset to achieve and surpass sales targets.
Benefits
•Employer-paid extended health coverage for you and your family •Trupanion will partner with Wealthsimple to register your RRSP, pension, etc. •Four weeks of paid time off and 11 paid float holidays (you can decide which days are most important to you!) •Five weeks, paid, sabbatical after five years of employment •Employer-paid medical insurance for one pet (cat or dog) •Paid time off to volunteer at nonprofit organizations •Open, casual, pet-friendly, and fun work environment
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