Product Manager - Customer Data Platform

October 5

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TrustYou

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online reputation management • hotel reputation management • online reputation monitoring • reputation management • reputation marketing

51 - 200

💰 Debt Financing on 2016-07

Description

• TrustYou is on a mission to help make guests happy! Listening to client feedback is a key driver for making customers happy while refining products and services. • The heart of TrustYou consists of: Customer Experience Platform (CXP), Customer Data Platform (CDP), and chatAI. • TrustYou's Customer Experience Platform (CXP) is an innovative solution that collects actionable insights and helps to make brilliant business decisions. • Customer Data Platform (CDP) focuses on data-driven insights to understand your customers and market to them most effectively. • chatAI is an intelligent tool that allows you to be where your customers are and respond to inquiries faster than humanly possible. • TrustYou is committed to enabling companies to build trust, make informed decisions, and emerge victorious in their industries. • At TrustYou, we foster a remote and diverse work environment where the power of teamwork drives our collective success. • Join us in our mission to help make guests happy!

Requirements

• eCommerce Experience: 1-3 years of experience working with CDP systems such as Segment, Exponea, Bloomreach, or Emarsys. • Transactional Campaigns Knowledge: Familiarity with executing transactional campaigns using tools like HubSpot, Mailchimp, etc. • Audience Segmentation Skills: Understanding of audience filtering and segmentation based on customer data (behavior, interests, transactions). • Hands-on Mentality: Eagerness to dive into projects and implement pragmatic solutions quickly. • Agile Methodologies: Exposure to agile working methods (Scrum, Kanban) with a desire to deepen your expertise. • Willingness to Learn: Strong motivation to build industry-specific knowledge in the hospitality sector. • Analytical Mindset: Ability to analyze data and make data-driven decisions to optimize product features. • Communication Skills: Excellent verbal and written English communication skills for effective collaboration with cross-functional teams. • Problem-Solving Attitude: Proactive approach to identifying challenges and developing innovative solutions. • Ambition to Grow: Desire to take on more responsibility and develop into a senior product management role.

Benefits

• Working in a global, divers, and collaborative team • Flexible working hours allowing you the freedom to shape your work-life • Remote-friendly environment and budget for home office equipment • On-going career development, training, and coaching • Six days for learning & development • Celebrate in style at our team events (in-person and virtually) • Social benefits and perks based on location