Tech and Product Lead - ChatAI

October 5

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TrustYou

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online reputation management • hotel reputation management • online reputation monitoring • reputation management • reputation marketing

51 - 200

💰 Debt Financing on 2016-07

Description

• TrustYou is on a mission to help make guests happy! Listening to client feedback is a key driver for making customers happy while refining products and services. • The heart of TrustYou consists of: Customer Experience Platform (CXP), Customer Data Platform (CDP), and chatAI. • TrustYou's Customer Experience Platform (CXP) is an innovative solution that collects actionable insights and helps to make brilliant business decisions. • Customer Data Platform (CDP) focuses on data-driven insights to understand your customers and market to them most effectively. • chatAI is an intelligent tool that allows you to be where your customers are and respond to inquiries faster than humanly possible. • TrustYou is committed to enabling companies to build trust, make informed decisions, and emerge victorious in their industries. • We trust you make an impact! At TrustYou, we foster a remote and diverse work environment where the power of teamwork drives our collective success. • Join us in our mission to help make guests happy! • As a Tech and Product Lead - ChatAI at TrustYou, you'll have the opportunity to apply your deep technical expertise, lead and build a team, transforming a successful prototype into a market-ready product.

Requirements

• Hands-on Coding Skills: Proven ability to code and build software applications. Experience in full-stack development, including front-end and back-end technologies. • Professional and Pragmatic Mindset: Focus on delivering high-quality solutions efficiently. Ability to balance innovative thinking with practical implementation. • Leadership Skills: Experience leading and building high-performing technical teams. Ability to manage cross-functional teams and drive projects from concept to completion. • Deep Technical Expertise: Proficient in operations (Ops) with a strong understanding of deployment, scaling, and maintenance of applications. In-depth knowledge of AI technologies, machine learning models, and natural language processing (NLP). Hands-on experience with LangChain or similar frameworks for building language model applications. • Innovation Mindset: Passion for exploring new technologies and pushing the boundaries of what's possible. Creative problem-solving skills to develop innovative solutions. • Product Leadership: Experience leading product development from prototype to market-ready product. Ability to define product vision, strategy, and roadmap aligned with business goals. • Agile Methodologies: Familiarity with agile development practices (Scrum, Kanban) and the ability to lead cross-functional teams. • Collaborative Skills: Excellent communication and teamwork abilities to work effectively with developers, designers, and stakeholders. • Learning Attitude: Eagerness to continuously learn and adapt in a fast-paced environment. • Analytical Thinking: Strong problem-solving skills with a data-driven approach to decision-making. • Ambition to Grow: Desire to take on significant responsibility and develop into a senior leadership role within the company.

Benefits

• Working in a global, divers, and collaborative team • Flexible working hours allowing you the freedom to shape your work-life • Remote-friendly environment and budget for home office equipment • On-going career development, training, and coaching • Six days for learning & development • Celebrate in style at our team events (in-person and virtually) • Social benefits and perks based on location