TTEC
TTEC is a global customer experience technology and services company focused on delivering exceptional service for its clients and fostering a supportive work environment for its employees. With a commitment to innovation, diversity, and employee well-being, TTEC utilizes advanced technology and personalized solutions to enhance customer engagement across various sectors. They are dedicated to creating rewarding career opportunities and uphold values that reflect community engagement and inclusivity.
Customer Experience Consulting • Customer Technology Services • Customer Care Services • Captivate Customers • Omnichannel Technology
Project Manager
5 days ago
TTEC
TTEC is a global customer experience technology and services company focused on delivering exceptional service for its clients and fostering a supportive work environment for its employees. With a commitment to innovation, diversity, and employee well-being, TTEC utilizes advanced technology and personalized solutions to enhance customer engagement across various sectors. They are dedicated to creating rewarding career opportunities and uphold values that reflect community engagement and inclusivity.
Customer Experience Consulting • Customer Technology Services • Customer Care Services • Captivate Customers • Omnichannel Technology
📋 Description
• Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience • Collaborate with internal teams, stakeholders, senior executive level parties and external clients in a virtual environment • Customize, build, manage and maintain effective project records • Identify risk, investigate to define mitigation plans, tactfully escalate and execute on change management • Clearly articulate requirements and overall project status to various levels and audiences • Support the deployment, promotion and achievement of departmental and corporate strategy, business goals and objectives • Spearhead innovative projects for corporate initiatives and enhancements • Display managerial courage within an individual contributor role as you navigate project phases
🎯 Requirements
• BA/BS or equivalent relevant experience • 3+ years' experience in a project management role leading the deployment of medium to large scale global projects • PMP and/or equivalent relevant project management experience • Operational management experience within the BPO/call center industry required • Ability to provide strategic guidance while leading a project team • Expertise with formal presentation • Experience with project management and word processing software, spreadsheet and flowcharting applications • Willing to work on US hours • Must have a valid passport and able to travel internationally
🏖️ Benefits
• Supportive of your career and professional development • An inclusive culture and community minded organization where giving back is encouraged • A global team of curious lifelong learners guided by our company values • Ask us about our paid time off (PTO) and wellness and healthcare benefits • A great compensation package and performance bonus opportunities • Benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
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