Director - R&D Learning & Development

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Twilio

WebsiteLinkedInAll Job Openings

telecommunications • API • cloud communications • SaaS • telephony

5001 - 10000

Description

• Join Twilio’s R&D organization as Director of Learning and Development • Empower developers to build modern communication applications • Shape the future of Twilio’s R&D organization • Lead strategic design and implementation of comprehensive learning initiatives • Enhance and uplevel employee skills • Foster creativity and understanding of product portfolio and development processes • Build and lead a dedicated Learning and Development team • Partner with stakeholders to align L&D programs and initiatives

Requirements

• Bachelor’s degree in a relevant field (e.g., Education, Human Resources, Business Administration, or a related discipline) • Minimum of 8-10 years of experience in Product Operations, Learning and Development, Training, or Organizational Development, preferably in an R&D or technology-driven environment • Proven track record of building and leading high-performing teams • Experience in designing and implementing training programs, particularly in technical fields or within R&D organizations • Understanding of the Product Development Lifecycle and RACI frameworks • Exceptional verbal and written communication skills with the ability to convey complex concepts clearly and engagingly • Strong ability to foster a culture of creativity and innovation through learning activities such as hackathons and workshops • Ability to align L&D initiatives with R&D organizational goals and business strategy • Ability to assess training needs and measure the effectiveness of learning initiatives through data analysis and feedback mechanisms • Familiarity with e-learning platforms, Learning Management Systems (LMS), and other digital tools • Experience in managing multiple training projects, including planning, execution, and evaluation • Understanding of diverse learning styles and cultural differences to create inclusive training experiences • Ability to influence at all levels of the organization and across functions • Continuous improvement mindset

Benefits

• generous time-off • ample parental and wellness leave • healthcare • a retirement savings program • equity plan