Partner Program Manager
November 8
🇺🇸 United States – Remote
💵 $112.3k - $165.2k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📋 Program Manager
🗽 H1B Visa Sponsor
Description
• Partner Program Manager to drive an exceptional experience for partners. • Optimize partner onboarding, manage communications, and support key vendor relationships. • Execute strategic initiatives enhancing the partner journey. • Collaborate with marketing for partner events and certifications. • Maintain partner program documentation ensuring alignment with offerings. • Develop and manage partner communications fostering engagement across segments. • Contribute to projects enhancing partner experience. • Identify operational improvement areas and assist in process enhancements. • Develop project plans for initiatives, track progress, and ensure timely delivery.
Requirements
• Bachelor’s degree in Business, Marketing, Communications, or a related field; relevant experience may be considered. • 5-8 years of experience in project or program management, customer success, or a similar role focused on partner engagement and program operations. • Strong project management skills, with the ability to develop and execute project plans, track milestones, and work cross-functionally. • Excellent communication skills for delivering complex information clearly across various partner communications, including newsletters, webinars, and surveys. • Experience with documentation management and content creation for program guides and enablement resources. • Demonstrated ability to drive process improvements and contribute to strategic initiatives within partner or program environments. • BA/BS degree or equivalent required. MBA a plus • Experience in SaaS or cloud-based technology environments. • Demonstrated understanding of partner programs and partner experience best practices. • Hands-on experience with partner or CRM technology stacks, specifically with tools like Impartner, MindTickle, Crossbeam and Salesforce (SFDC). • Proven expertise in partner onboarding, support management, and developing partner-focused workflows. • Familiarity with partner ecosystems, particularly working with Systems Integrators (SIs), ISVs, Resell, and Technology partners. • Experience in managing partner communications, tracking partner support tickets, and executing partner events.
Benefits
• generous time-off • ample parental and wellness leave • healthcare • retirement savings program • equity plan • health care insurance • 401(k) retirement account • paid sick time • paid personal time off • paid parental leave
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