Program Manager - Culture and New Hire Experience

October 30

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Logo of Twilio

Twilio

telecommunications • API • cloud communications • SaaS • telephony

5001 - 10000

Description

• Join the team as Twilio’s next Senior Program Manager, Culture Programs. • This role is responsible for designing, executing, and evolving culture programs. • Ensure Twilio’s values are reinforced and adapted as the company continues to grow. • Own key culture programs, including the new hire onboarding experience. • Build and deploy culture programs to engage global teams. • Accountable for the New Hire onboarding experience, including scaling and regionalizing. • Design programs that enhance cultural engagement for global remote-first workforce. • Use insights from surveys and focus groups to refine culture strategy. • Share narratives that highlight Twilio’s culture, values, and successes.

Requirements

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related field. • Minimum of 7 years of experience in culture, employee engagement, or organizational development, with significant experience leading programs in a remote-first global environment. • Proven experience in program management or organizational development. • Deep understanding of the challenges and opportunities of a remote-first, globally dispersed workforce. • Strong strategic thinking and program management skills. • Excellent communication and interpersonal skills, with the ability to influence and collaborate across all organizational levels. • Strong analytical skills for data-driven decision-making and measuring impact.

Benefits

• Generous time-off • Ample parental and wellness leave • Healthcare • Retirement savings program • Competitive pay • Other benefits may vary by location

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