Live Operations Associate

23 hours ago

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Logo of Tymit

Tymit

Consumer lending • Machine Learning • Instalment loans • Credit card payments • eCommerce

51 - 200

Description

• Supporting all back office functions. • Designing monitoring dashboards. • Writing automations to enhance customer service. • Involved in service improvement. • Operations and Support handling SRE tickets. • Automate operational processes for the wider team. • Internal projects related to data integrity. • Monitoring and Alerting. • On call support for incidents and postmortems.

Requirements

• Motivated and driven to learn and master new material. • Detail-oriented with the ability to execute a plan. • Strong analytical skills. • Ability to iterate functions and processes.

Benefits

• 25 days of paid holiday plus bank holidays. • Your birthday off. • Private health insurance. • Group personal pension scheme (UK only). • Cyclescheme and Techscheme • Budget for home office set up. • Monthly home working allowance. • Additional days to attend conferences and workshops. • Flexible working hours. • Referral program.

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