Revenue Operations - Technology Lead

November 13

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Udacity Marketing

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Description

• Udacity is on a mission of forging futures in tech through radical talent transformation in digital technologies. • We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. • Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. • This is a remote based role to be hired in the United States. • Relocation will not be offered. • Collaborate closely with key stakeholders to gather and refine business requirements. • Ensure data integrity within Salesforce by collaborating with data management teams to establish data entry, reporting, and analytics standards.

Requirements

• 5+ years experience in Sales Operations, Revenue Operations, and/or Systems Implementation/Management in a high-growth SaaS company. • Salesforce mastery: complex dashboards and reports, custom report types, calculated fields, workflows. Process driven with Salesforce Administration certification is strongly desired • Proven experience managing sales and marketing systems implementation, data, and business process design with strong project management and stakeholder management skills • Experience with best-in-class CRM and related tools in the Marketing, Sales, and Customer Experience tech stack for SaaS companies (e.g., Marketo, Apollo, Fathom, Google Cloud, Sales Navigator, Highspot) • Excellent written & verbal communication skills at C-suite level • Understanding of key SaaS Sales, Marketing, and Customer Experience concepts, and how they work in practice (e.g., solution selling). • Ability to conceptualize business processes, clearly identify pain points, and recommend system changes to support those processes. • Understanding of lead-to-opportunity and price-to-bill processes at a SaaS company • Deep understanding of Marketing Automation and Salesforce, and how data flows between them • Proficiency with SQL, BI/Analytics tools, and CPQ platforms is a plus