Workers Compensation Business Development Specialist

Yesterday

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Description

• Collaborates with department leadership in the development and execution of the strategic plan for the workers’ compensation program growth, ensuring its alignment to the organizational vision. • Assists in the marketing, referral development, and customer satisfaction efforts for the workers’ compensation program. • Acts as a liaison between the practice, customers, Workers’ compensation community stakeholders, as well as plans events, and seeks out new business development opportunities through the utilization of data, dashboards and metrics. • Plans, organizes, and directs the evaluation of new and existing business opportunities to grow market share, optimize revenue and achieve budgeted business development targets. • Works closely in collaboration with supervisor for business development of workers’ compensation service lines and facilitating the strategic planning process prior to operational implementation. • Contributes to the implementation of all growth strategies to develop, enhance and monitor relations between medical staff and referral sources. • As a key member of the Business Development team the Business Development Representative: Assists in the workers’ compensation marketing plan and strategic goals for the organization. • Tracks and analyzes data and volume trends to grow new volume. • Develops, manages and monitors existing relationships and opportunity for further integration. • Utilizes data specific strategies to grow practice presence in workers’ compensation. • Performs in-depth client/prospect needs analysis resulting in full solutions proposals as needed. • Analyzes all aspects of territory and accounts and identifies largest areas for improvement and implements strategies to capitalize on these opportunities. • Develops and creates networking opportunities with referral sources and agencies within the community. • Networks and participates in community events and committees. • Coordinates professional development opportunities and other community events. • Prospects, identifies, contacts, and develops new and qualified customers/clients, focusing on attorneys, employers, and may include other referral sources. • Develops and maintains service relationships with clients. • Assists in the delivery of product solutions to meet the needs of prospects and customers. • Identifies issues of referral accounts to assure complete satisfaction through all stages of the sales and delivery process. • Manages relationships with clients to retain/renew existing business and add incremental business. • Assists with implementation and development of specialty programs for referral development. • Monitors satisfaction of patients, referral sources and other customers. • Contribute to a culture within workers’ compensation that fosters a high performing team that are focused on the achievement of growth and profit objectives. • Communicates plans and status to team and leadership. • Reviews practice month end reports, to include but not limited to new patient counts by provider, revenues, and targeted service lines. • Prepares monthly marketing reports and other marketing reports, as needed. • Performs special projects as requested. • Responsible for all other duties as assigned.

Requirements

• Bachelor’s degree or commensurate experience. • Minimum 3-5 years relevant experience in a consultative sales role, with additional core skills of communication, interpersonal relationships and negotiation • Healthcare and sales experience preferred, with an understanding of managed care, reimbursement dynamics (payor strategy)

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