Senior Product Manager, Payments

4 days ago

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Momentus Technologies

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Event management software • Event scheduling software • CRM purpose-built for the events industry • Event booking software • ERP software

201 - 500

Description

• Momentus is seeking a Senior Product Manager with expertise in Embedded Payments and a SaaS background to guide and drive the product roadmap. • This role will oversee the “Momentus Payments” product line which seeks to deliver outsized value to customers around payment processing. • This product line requires a self-motivated leader who wants to execute a strategy to build a new line of business within a large, installed customer base. • Manage & enhance the Payments infrastructure/tech stack used to deliver an embedded payment solution, engaging both 3rd party and internal engineering teams. • Prioritize and execute on international Payment Method Processing roadmaps in non-US markets. • Oversee Payment Operations inclusive of underwriting customers, fraud/risk mitigation, and transaction protocol on both disputes (chargebacks/returns) and reversed transactions (refunds, voids). • Align product roadmap around rules and regulations surrounding Payment Processing. • Collaborate with cross-functional teams across product, design, marketing, engineering, sales, and senior leadership to solve customer challenges and achieve business objectives. • Develop and communicate a clear product vision and strategy for Payments, aligning with overall business goals. • Identify opportunities to enhance customer experiences by integrating payments into the software, minimizing manual payment management. • Automate and streamline operational and accounting processes, ensuring customers can focus on running their businesses. • Identify opportunities to optimize interchange and processing costs to improve margins and generate savings for customers. • Increase consumer adoption of electronic payments across various product touchpoints. • Improve internal processes for boarding, supporting, and maintaining Payments customers. • Build and execute a scalable roadmap for delivering the above goals across multiple platforms. • Work closely with leaders across the company to align technology, people, and processes at different service levels, ensuring a strong product-market fit. • Engage deeply with customers to understand their behaviors and needs, using those insights to guide product direction. • Clearly articulate the customer problems your product will address, quantify the potential value, and communicate this company-wide. • Regularly provide updates on milestones, progress, and results, ensuring alignment with the broader company strategy. • Oversee the prioritization and refinement of changes to ensure a coherent product vision. • Objectively measure and communicate the impact of key strategic initiatives.

Requirements

• 5+ years of experience in global embedded payments within a vertically based SaaS company. • 3+ years of experience in product management • Experience working with 3rd party Payments infrastructure/tech stack used to deliver an embedded payment solution, including: Payment Gateways and PSPs such as Stripe, Adyen, Worldpay, etc. • Underwriting & Fraud Monitoring solutions • Payments middleware inclusive of tokenization/wallet & onboarding solutions • Proven ability to develop go-to-market strategies, including pricing and messaging for payments offerings. • Strong strategic thinker with the ability to analyze market conditions, competitive landscapes, and industry trends. • Analytical mindset with a deep understanding of product unit economics. • Leadership experience, with a passion for growing and supporting a product management team. • Resourcefulness in problem-solving and a balance between user empathy and analytical rigor. • Experience in agile product delivery organizations, collaborating closely with design and engineering. • Skilled at navigating difficult conversations to achieve positive outcomes for all stakeholders. • A love for managing projects independently.

Benefits

• Insurance: Gain peace of mind with comprehensive medical, dental, & vision. • Exceptional 401k Match: We've got your financial future covered. Enjoy an 80% match of the first 10% deferral. • Unlimited Time Off: Rest and recharge on your terms. While there's no limit, we recommend a minimum of 15 days off because your well-being matters. • Paid Parental Leave: Celebrate life's milestones and bond with your new bundles of joy. We're there for you during those precious moments. • No Dress Code: Smart, independent people like you choose what they wear. • Flexible Career: We believe in work that works for you. Get the job done where and when you work best. It's about winning at life by loving your job. • Two tickets valued up to $500 each to attend events hosted by our valued customers, fostering strong relationships and industry connections. • Teammate Recognition Rewards and Swag: Celebrate milestones and enjoy the largest reward network ever. • Professional Development: Unlock unlimited training opportunities through LinkedIn Learning to sharpen your skills and advance your career.